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Privacy Policy

Privacy Policy (GDPR)

1. Who We Are (Data Controller)

OTHORP TRADE LIMITED
Website: https://www.othorp.com
Contact email: [email protected]

We are the controller of your personal data under the EU General Data Protection Regulation (GDPR). We sell women’s scarves, warm scarves and shawls to business and trade customers globally.

2. What Personal Data We Collect

We may collect the following personal information when you contact us, send enquiries, register or place orders:

  • Name, company name, job title
  • Email address, phone number
  • Delivery / billing address
  • Order details, payment reference information (we do not store full credit card details)
  • Website usage data: IP address, browser type, pages visited, time of visit, cookie data

3. Purposes & Legal Bases for Processing

We process your personal data only for the purposes stated below, based on these lawful grounds under GDPR:

  • Performance of a contract: To respond to your enquiries, process orders, arrange delivery, provide after-sales support.
  • Legitimate interests: Fraud prevention, website security, improving our products and service, sending relevant trade information (where you have not objected).
  • Consent: For marketing emails and newsletters; you may withdraw consent at any time.
  • Legal obligation: To keep accounting, tax and compliance records as required by applicable law.

4. Recipients of Your Personal Data

We will not sell, rent or trade your personal data to third parties for independent marketing. We may share data only with trusted processors necessary to run our business:

  • Payment service providers
  • Shipping and logistics providers
  • Website hosting, email and IT service providers
  • Professional service providers such as accountants
  • Competent authorities, if legally required

All processors are bound by data protection agreements and may only process data under our instructions.

5. International Data Transfers

Your personal data may be transferred and processed outside the European Economic Area (EEA). Where data is transferred to countries without an EU adequacy decision, we will use appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission to protect your personal data.

6. Data Retention Period

We keep personal data only as long as necessary for the purpose it was collected:

  • Order and transaction records: kept for the period required by tax and commercial law.
  • Enquiry data: retained for a reasonable period to follow up business communications.
  • Marketing contact data: kept until you unsubscribe or withdraw consent.
  • Website analytics / cookie data: retained according to our cookie settings.

7. Your Rights under GDPR

As a data subject located in the EU/EEA, you have the following rights:

  • Right of access: request a copy of the personal data we hold about you.
  • Right to rectification: correct inaccurate or incomplete personal data.
  • Right to erasure (“right to be forgotten”): request deletion, where the legal conditions are met.
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent at any time, where processing relies on consent.
  • Right to lodge a complaint with your local data protection authority in your EU member state.

To exercise any of these rights, please email us at [email protected]. We will respond to valid requests within 1 month as required by GDPR.

8. Cookies

Our website uses cookies to improve browsing experience, analyse traffic and support website functions. You can manage or refuse non‑essential cookies via your browser settings or our cookie banner. Essential cookies cannot be disabled as they are required for the website to operate.

9. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third‑party sites. We recommend you read their privacy policies separately.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date. Continued use of our website after changes means you accept the revised policy.

11. Contact

If you have any questions regarding this Privacy Policy or our data processing, please contact us:
Email: [email protected]
Company: OTHORP TRADE LIMITED
Website: www.othorp.com